Case Studies

Real projects, measurable results. See how we help businesses across industries solve complex challenges in technology and biotech.

AI Workflow Integration

AI-Powered Claims Processing for Regional Healthcare Provider

Regional Healthcare Services Provider|Healthcare

The Challenge

A 200-person healthcare services company was drowning in manual claims processing. Their team spent over 30 hours per week reviewing, classifying, and routing insurance claims — a process prone to errors that led to delayed reimbursements and $180K in annual write-offs from missed filing deadlines.

Our Solution

We designed and deployed an AI document processing pipeline that automatically extracts key data from incoming claims, classifies them by payer and type, flags anomalies for human review, and routes clean claims directly to the billing system. The solution integrated with their existing EHR and practice management software via API.

Results

74%

Manual review time reduction

$142K

Annual write-off savings

90 days

Full ROI achieved in

“We were skeptical that AI could handle the nuance of insurance claims. JMB proved us wrong — the system catches things our team used to miss, and our billing cycle is two weeks faster.”
— David R., VP of Operations

Custom Software Solutions

Custom Patient Intake Portal for Multi-site Clinic Network

Multi-site Healthcare Network|Healthcare

The Challenge

A clinic network operating across multiple US locations relied on paper forms and disconnected spreadsheets for patient intake. Data took 48-72 hours to sync between sites, leading to duplicate records, scheduling conflicts, and frustrated patients who had to re-enter information at every visit.

Our Solution

We built a responsive web application with real-time cloud sync across all clinic locations. The portal integrates with their existing scheduling and EHR systems, includes a secure document upload feature for insurance cards and IDs, and supports automated patient data validation. Staff dashboards provide real-time visibility across all sites.

Results

2,000+

Monthly registrations processed

Real-time

Data sync time reduced to

96%

Duplicate records eliminated

“Our front desk staff used to spend half their day on data entry. Now patients register themselves online, everything syncs instantly across locations, and our clinicians have the data they need before the patient walks in. It changed how we operate.”
— Maria L., CTO

Quality Systems

Complete QMS Remediation for Mid-size Biopharma Manufacturer

Mid-size Biopharma Manufacturer|Biotech / Biopharma

The Challenge

After receiving a warning letter citing 12 FDA observations across their quality management system, this New Jersey-based biopharma company faced a potential consent decree. Their existing QMS was a patchwork of outdated SOPs, inconsistent training records, and a document control system that had not been updated in four years.

Our Solution

We embedded a two-person team on-site for five months. We conducted a comprehensive gap analysis, rewrote 47 SOPs to current cGMP standards, implemented a modern electronic document control system, and delivered role-based training to all 85 production and QA staff. We established a CAPA program with root cause analysis methodology and built an internal audit schedule.

Results

SOPs rewritten to cGMP

Staff trained and certified

FDA observations at next audit

“JMB did not just fix our paperwork — they changed our quality culture. For the first time in company history, we passed an FDA inspection with zero 483 observations. That result speaks for itself.”
— Sarah M., Director of Quality Assurance

Custom Software Solutions

Modern Real Estate Platform for New England Brokerage

FAB Living Realty|Real Estate

The Challenge

FAB Living Realty, an established New England brokerage operating across Rhode Island, Connecticut, and Massachusetts, was relying on a dated website that could not keep up with their growth. Their existing site lacked MLS integration, had poor mobile performance, and offered no way to showcase their signature programs like MaxValue and Inner Circle. Lead generation was almost entirely dependent on third-party listing portals, giving them little control over their brand experience.

Our Solution

We designed and built a high-performance Next.js platform with server-side rendering for fast load times and SEO optimization. The site features real-time IDX/MLS integration displaying live property listings with search and filtering, a bilingual-ready architecture, community guides with school ratings and pricing trends, and dedicated landing pages for their MaxValue and Inner Circle programs. We implemented Schema.org structured data for rich search results and deployed on a CDN for sub-second page loads.

Results

68%

Page load time improvement

Organic lead increase

41%

Bounce rate reduction

“JMB did not just build us a website — they built us a lead generation engine. Our agents finally have a platform that reflects the quality of service we provide. The MLS integration and community pages have become our top sources for new client inquiries.”
— Founder, FAB Living Realty

Inspections & Audit Preparation

FDA Audit Turnaround for Cell Therapy Startup

Cell Therapy Startup|Biotech / Cell & Gene Therapy

The Challenge

A pre-commercial cell therapy company received 60-day notice of an FDA pre-approval inspection. Their quality team of three had never been through an FDA audit. Documentation was incomplete, their deviation management process was informal, and they had no mock inspection experience.

Our Solution

We ran an intensive 8-week audit readiness program. Week 1-2: full documentation review and gap identification. Week 3-5: remediation of critical gaps, deviation log formalization, and batch record review. Week 6-7: two full mock inspections simulating FDA investigator behavior. Week 8: staff coaching on investigator interactions, back-room coordination, and response protocols.

Results

8 weeks

Preparation timeline

100%

Critical gaps closed

1 minor

FDA 483 observations

“We went from panicking about the inspection notice to confidently walking the FDA investigator through our facility. JMB's mock inspections were harder than the real thing — and that is exactly what we needed.”
— Head of Quality, Cell Therapy Startup